Bringing Home Your Frenchie: The Rules You Need to Know

From deposits to pickup day, here’s everything you need to know to join the Alpha K. Frenchies family.

Client Expresses Interest

Choose a litter or puppy you’re interested in.

Reservation & Waitlist Placement

Secure your spot with a non-refundable deposit.

Puppy Selection & Finalization

Finalize your puppy choice once they are ready.

Pickup Scheduling

Arrange a pickup date when your puppy reaches the proper age.

Deposits

Deposits are non-refundable —except in the rare case of a health issue of the puppy while they are still in our care, the condition must be confirmed by a licensed veterinarian. Puppy selections are final. Once a deposit is placed on a specific puppy, it cannot be transferred or canceled.

Visits

We do not allow in-person visits. This is to protect the health and safety of our puppies and their mothers. However, we’re happy to offer FaceTime or video chats with you, along with additional photos and video updates upon request.

Puppy Environment

Our puppies are raised inside our home, under the supervision of family, and receive daily attention, early socialization, and lots of love.

Payments

We do not accept personal checks. Cash, Zelle, CashApp, Venmo, and bank transfers are accepted.
Final payment is due at or before pickup.

Pickup Policy

Puppies must be picked up on the agreed-upon date. We cannot hold puppies past this date unless prior arrangements are made. A daily boarding fee may apply.

Updates & Communication

Weekly updates are provided once a deposit is placed. These include photos, videos, and occasional developmental updates on your puppy. Open communication is encouraged — we’re here for you before and after pickup. Please understand we may not always respond instantly but will prioritize your needs.

Health Guarantee

All puppies receive appropriate veterinary care and come with a written health guarantee as outlined in our contract.

Contract

All purchases and stud services are protected by a clear contract, outlining coverages and expectations.

Deposits

Deposits are non-refundable, except in the rare case of a verified health concern before the puppy leaves our care.

Refund Policy

All sales are final. In exceptional cases, we may consider alternative solutions at the breeder’s discretion.

Any Questions?

We’re here to help with any question about pur policies..

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